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Shipping Information

All orders are shipped within 24 hours after payment and order confirmation.
All orders are shipped from The Netherlands. Domestic packages normally arrive within 1-2 working days.
International packages normally arrive within 5-8 days. Depending on the destination it might take a bit longer.
Please be patient, your package will arrive soon.


Shipping costs
 

The Netherlands                                 Shipping costs €3.95 (free shipping when order amount is over €49.99)
Belgium, Germany                              Shipping costs €8.50
Rest of EU                                               Shipping costs €16.50
Rest of the world                                 Shipping costs €27.80

Delivery Times

While most orders placed Monday through Friday (excluding major holidays), will typically ship within 24 hours and received within 5-7 business days, some circumstances may result in delayed shipping or delivery:

  • Credit card payment issue

  • Incorrect shipping address

  • Severe weather impacting normal delivery times

  • Orders held because items are out of stock. On infrequent occasions, we may be out of stock. In this case your order may take longer. We will contact you if this happens.

 

Tracking Your Package

We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from Your Account.